We’re Here For You If You Have to Make a Claim.

When you work with Fortis Risk Solutions, we work with you and your business for the long term. In the unfortunate event that you have to make a claim, we are there for you every step of the way to liaise with the insurer on your behalf.

Fortis Risk Solutions is focused on providing a comprehensive claims service for our clients. With professional yet personalised service, we will ensure that in the event that a claim does arise, we will assist you in every way possible.

The following are the basic protocols to follow if you have to make a claim. By adhering to these protocols, we will be able to manage your claim more efficiently and effectively.

  1. Get in touch with us immediately to advise us of any loss or damage that you have experienced that you think will lead to a claim
  2. Take necessary steps to limit the possibility of further damage
  3. If the law has been broken, advise the Police
  4. Do not admit liability for an accident under any circumstances
  5. Refer any Third Party demand to us immediately

Any incident that may result in a claim should be reported to Fortis Risk Solutions as soon as possible. We will then advise on the process of lodging the claim and inform you of any supporting documentation that be necessary.

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